This Is How We Do It
The key to success is a customer who’s needs are met in a timely manner.
The key to success is a customer who’s needs are met in a timely manner.
At Moba, success means delivering on time, meeting all requirements, and achieving your complete satisfaction. Regardless of the project’s size or complexity, whether in a greenfield or brownfield environment, our customer-focused project management team adheres to established standards to guarantee the successful delivery of every project. Our experienced project managers possess a deep understanding of the egg industry and combine technical expertise with the right attitude to ensure a smooth handover and startup of your egg operations.
During the sales phase, our system engineers collaborate closely with our sales team to translate your automation requirements into smart and efficient system proposals. These proposals are detailed in our scope document, which, along with the system layout, forms an integral part of the quotation. The scope document outlines the current situation, your request, and our automation proposal. It also specifies the interfacing with Moba equipment and/or third-party equipment in the required detail.
Once the order is placed, the project manager takes over and leads the project until the system is ready for handover to you. They play a pivotal role in defining the details, aligning various departments, and coordinating our customized work and integration with Moba and/or third-party equipment.
Our highly skilled project leaders ensure the detailed technical design and integration of equipment and functions.
The project manager prepares and monitors the installation, commissioning, and customer handover of the new system in close coordination with our service team and you. A lead service engineer is assigned to every project, acting as the site manager and liaising between you, our service team, and the project manager.
We understand that every project and customer is unique. Our project team ensures that your project receives the right attention and that we create the optimal conditions to make your automation work according to the agreed scope, plan, and quality.